Hi, as a regular customer of Advanced Bio Nutritionals I have just placed an order this evening 8.10 pm (6/8/16) with a representative by the name of Michael. If I did not know any better I would have thought I was speaking with a robot.
His flat, monotone voice was not only very hard to understand, but it was extremely lifeless - to the point I was tempted to hang up and dial at another time!
The point I am trying to make is that your reps., (even those late at night) are the "front line" of your company and should reflect a positive and helpful, FRIENDLY image to your customers.
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.
I liked: Great products and value.